Currently, our return policy does not encompass all items; however, there are specific exceptions in place.

These exceptions include instances of damage, receiving the wrong item, or receiving an incorrect size. In such cases, we strive to rectify the situation promptly by providing the correct size at cost, with shipping charges applied accordingly. It's important to note that we operate as a small business, specializing in made-to-order products, and prioritize delivering exceptional service to our valued customers.

US Domestic Shipping Only:

Delivery Timeframe: Orders typically ship within 6 to 12 business days after the order is placed. Please note that this timeframe includes production time as well as shipping time.

Shipping Method: We utilize trusted shipping carriers to deliver your orders promptly and securely within the United States.

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your delivery.

Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address. These rates will be displayed during the checkout process for your convenience.

Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries.

Shipping Restrictions: At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause to our international customers.

Multiple Items: If your order contains multiple items, they may be shipped separately to expedite delivery. You will receive separate tracking information for each shipment.

Order Processing:

Production Time: Each item in your order is made to order to ensure the highest quality. Please allow up to 6 business days for production before your order is shipped.

Order Modifications: Once an order is placed, modifications cannot be made. Please review your order carefully before completing the checkout process.

Contact Us:

If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team at CoffeeCoOcult@gmail.com .We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.

Thank you for choosing Occult Coffee Company.

We are very thankful for your support!

Processing Timeframe:

Production Period: Orders typically undergo production within 6 to 12 business days from the date of purchase. This period encompasses the time required for production, quality assurance checks, and packaging.

Order Modifications:

Limited Modifications: Please note that once an order is placed, modifications cannot be made to the items or shipping details. We kindly ask that you review your order carefully before finalizing the purchase to ensure accuracy.

Communication:

Updates on Progress: Throughout the processing period, we strive to keep you informed about the status of your order. You will receive notifications via email regarding the progress of your order, including confirmation of order receipt, production updates, and shipment tracking information.

Rush Orders:

Expedited Options: While our standard processing time is 6 to 12 business days, we understand that some customers may require expedited service. Please contact our customer support team at CoffeeCoOccult@gmail.com if you have urgent requests, and we will do our best to accommodate your needs.

Quality Assurance:

Commitment to Excellence: We take pride in delivering high-quality, custom-printed products to our customers. Each item undergoes thorough quality assurance checks to ensure that it meets our standards of excellence before being shipped to you.

Contact Us:

Should you have any inquiries or require further assistance regarding our order processing time policy, please do not hesitate to reach out to our dedicated customer support team at CoffeeCoOccult@gmail.com We are here to assist you and ensure that your experience with Occult Coffee Company is exceptional.

Occult Coffee Company

Indulge in a cup of coffee and satisfy your curiosities.   The perfect place to let your imagination run wild. Where the strange and unusual come to life. Join us for a journey into the unknown. 

For lovers of the strange, unusual & bizarre where all are welcome.